Privacy notice

On this page you can find ISEA’s privacy statement. This privacy statement applies to all services we offer you (e.g. via our website, webshop, and social media). ISEA is concerned about protecting your personal details. In this privacy statement, the following aspects are described:

Privacy and cookie statement

  • The types of personal details which we collect about you,
  • How and why we use this information,
  • Who we share this information with and why,
  • How long we keep this information for,
  • How we protect your details,
  • Your rights, including how you can contact us with any additional questions about how your personal details are processed,
  • How we will apply any updates to this statement.

ISEA is in its “data controller and processor” roles responsible for processing your personal details in the sense of the General Data Protection law.

You can also find us via the following social media channels:

LinkedIn: https://www.linkedin.com/in/isea-france-968441132/

Instagram: https://www.instagram.com/iseafrance/

YouTube: https://www.youtube.com/@iseafrance38360

Which personal details do we collect?

We collect and save:

  • Your name, address, email and/or telephone number, which you provide to receive information from us: when you request information from us,
  • Your contract and delivery information and other information which might be needed to check and deliver your order: when you place an order with us. This also includes the payment details, which you supply to us. We use this financial information to be able to invoice the order to you,
  • Your contract and order confirmation information and other information which may be needed to check and process the order we have placed with you: If you deliver a service or product to us (suppliers). This also includes any payment details which you supply to be able to invoice us.
  • Where and how you surf on the site, such as the pages you visit and the time you spend on each page: if you visit our digital services and websites(s).

Transferring your personal details

We will only transfer your details to a third party, if this is necessary for our service provision or if we are legally obliged to do so. We may transfer your details to the following parties:

  • Other companies in the ISEA or ASSA ABLOY Group,
  • Third parties who supply services in relation to our digital services or functions, but only to the extent that this is necessary to supply these services. For example: our digital marketing agency, our hosting supplier, our customer service teams or the developers of this digital service.
  • Third parties such as suppliers and subcontractors, but only to the extent in which it is necessary to be able to carry out our products and services within the scope of our agreement. For example: suppliers such as haulage companies or installation and maintenance companies who function as subcontractors.
  • Government bodies, if we are legally obliged to do so.
  • A buyer or potential future buyer of our company.

Some recipients are outside the countries in the EU/European Economic Area (EEA).

As these countries have, in some cases, a lower level of protection than within the EU/EEA, we make use of standard contract clauses approved by the European Commission to ensure a sufficient level of protection to your personal details when transferring details to countries outside the EU/EEA. You can find these standard contract clauses via the following link: https://commission.europa.eu/law/law-topic/data-protection_en

We have made provisions to protect all personal details which are transferred to a third party or to other countries, in accordance with the applicable data protection laws and as stated above.

Your rights

You have the right, in relation to the personal details which we keep about you, to:

  • Request a copy of your personal details in our files. This is free of charge,
  • Request that we correct or delete your personal details (this means however that we will be unable to carry out any more requests or orders for you, or that your account will expire),
  • Ask us to stop processing your personal details (for example, regarding the use of details to improve our website) or to limit how we process them (for example, if you think that the details are incorrect),
  • Request the personal details used to provide your requested information to you, process an order or to maintain your account or our relationship, in a layout legible by a machine and which you may transfer to another data controller,
  • Withdraw your permission for us to process your details for marketing purposes at any time.

Changes to this privacy statement

We may update this privacy statement from time to time, in reaction to changing legal, regulatory or operational demands. We will inform users about any such changes (including when they will come into effect). The most recent version of our privacy statement is available on our website. We would therefore advise you to check this page regularly.

Continuing to make use of our digital service following such an update coming into effect, will be seen as acceptance of any such changes. If you don’t accept the updates to our privacy statement, you will have to stop using this digital service/we will no longer be able to offer you this digital service.